Complete Plumbing & Heating Solutions You Can Rely On Alfreton
At ISM Plumbing & Heating in Alfreton, we’re more than just your local plumber — we’re the team you can rely on. Led by Ross, with over 15 years of hands-on experience, we’re committed to keeping your home safe, warm, and running smoothly all year round. With a focus on honest advice, expert workmanship, and long-lasting solutions, we deliver plumbing and heating services you can trust every time.
Trusted Partners for Plumbing and Boiler Installations South Normanton, Alfreton & Derbyshire
We understand that precision and reliability are key when it comes to your home. That’s why we take the time to get every detail right — whether it’s installing the ideal heating system or fitting quality fixtures, we make sure the end result suits your needs perfectly and performs exactly as expected.
Established Through Experience, Trusted for Quality
Built on years of real-world experience, honest graft, and a belief in doing things properly.
ISM Plumbing & Heating was founded with a clear goal: to offer honest, skilled plumbing and heating services to homeowners across Alfreton, Derbyshire, Nottinghamshire, and beyond. With over 15 years of hands-on experience in the domestic trade, Ross built the business from the ground up—starting as a one-man operation and earning a reputation for reliability, professionalism, and quality workmanship. Today, ISM is a trusted local name, serving areas like Chesterfield, South Normanton, Ripley, and Sutton-in-Ashfield. From boiler installations to general plumbing and system servicing, every job is delivered with personal service, attention to detail, and a strong focus on safety and long-term reliability.
What Sets ISM Plumbing & Heating Apart from the Rest
Trusted by homeowners across Alfreton, Derbyshire, and Nottinghamshire, we combine expert knowledge, honest advice, and a straightforward approach to deliver reliable, high-quality plumbing and heating services.
With over 15 years of hands-on experience, Ross and the team are committed to doing every job properly—safely, efficiently, and to the highest standard, every time.
What Sets Us Apart:
Certified & Gas Safe Registered - Our engineers are fully qualified, insured, and Gas Safe registered, with a strong reputation for safe, high-quality workmanship.
Responsive Emergency Support - Heating or plumbing issue? We respond quickly and get things sorted with minimal fuss—so you’re not left in the cold.
Smart, Energy-Efficient Solutions - We install reliable, cost-effective systems that reduce energy use and improve your home’s overall efficiency.
Honest Quotes & Straightforward Service - No jargon. No pushy sales. Just clear advice, transparent pricing, and work that puts your needs first.
Comprehensive Plumbing & Heating Services for Homes Across Derbyshire, Nottinghamshire & Beyond
Heating Solutions
Boiler Supplier
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Your Plumbing and Heating Questions Answered
Got questions? We’re here to provide the answers you need. Check out our most frequently asked questions.
Who owns and runs ISM Plumbing & Heating?
ISM Plumbing & Heating is owned and run by Ross, a fully qualified and Gas Safe registered engineer with over 15 years of experience in the domestic plumbing and heating trade. Ross started ISM to provide a reliable, honest service that puts quality workmanship and customer satisfaction first. Based near the Derbyshire–Nottinghamshire border, Ross continues to build trusted relationships with homeowners and landlords across the region.
What areas do you cover?
We proudly serve Alfreton, South Normanton, Ripley, Chesterfield, Sutton-in-Ashfield, and surrounding areas across Derbyshire and Nottinghamshire. If you're unsure whether we cover your location, just get in touch—we’re always happy to help!
Are you Gas Safe registered?
Yes — we’re fully Gas Safe registered, which means we’re legally certified to work on gas appliances including boilers, cookers, and central heating systems. Your safety is always our top priority, and all gas work is carried out to the highest standards of compliance and care.
What kind of services do you offer?
We offer a full range of plumbing and heating services — from boiler installations and heating system upgrades to bathroom plumbing and general repairs. Whether it’s a quick fix or a full home project, we’re here to get the job done properly, with minimal fuss and maximum reliability.
Do you work with commercial clients as well as homeowners?
Yes — we work with homeowners, landlords, letting agents, and small businesses throughout Derbyshire and Nottinghamshire. Our services are tailored for both residential and light commercial properties, with flexible solutions to suit your needs and schedule.
Do you offer emergency plumbing or heating callouts?
Yes — we offer a 24/7 emergency call-out service, with priority support for urgent plumbing and heating issues whenever availability allows. If you're dealing with a leak, loss of heating, or another emergency, get in touch and we’ll do our best to respond promptly and get things sorted.
What boiler brands do you install?
We work with trusted manufacturers, including Valiant, to provide high-quality combi and system boiler installations. All our boiler installs come with manufacturer-backed warranties ranging from 5 to 10 years, depending on the make and model—giving you long-term peace of mind and reliable performance.
How much does a new boiler installation cost?
Costs can vary based on the type of boiler and the complexity of the installation. At ISM Plumbing & Heating, we offer free, no-obligation quotes and always provide honest, transparent pricing — no hidden fees, no surprises. You'll know exactly what to expect before any work begins.
Do I need a Gas Safety Certificate for my property?
Yes, if you’re a landlord, an annual Gas Safety Certificate (CP12) is a legal requirement. We carry out all the necessary checks on your gas appliances and provide the certificate once everything meets safety standards. We also work with letting agents and can arrange regular reminders to help you stay compliant.